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Make vs Zapier for marketing automation in 2026

Make is cheaper at volume, Zapier is easier to hand to a team. Here is the pricing math, workflow fit, and setup path for each.

RunbookUpdated July 10, 202612 min read
Make vs Zapier for marketing automation in 2026
FIG. 01 — FEATURED

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Pick Make if your marketing automation runs every day, touches several apps, or loops through lists. Pick Zapier if you need fast setup or one odd app that Make does not support. In 30 minutes, you can price both against the same workflow and avoid paying for convenience where volume is the cost.

Pricing checked July 10, 2026, against Make and Zapier.

How we checked

Both pricing pages were pulled on July 10, 2026, and every figure below comes from them. Zapier publishes entry prices per plan and scales the task allowance through tiers that reach 2 million tasks a month. Make now publishes one paid plan with a credit slider and prints a price only at the entry stop, so where a tier price is not public this sheet names the tier instead of inventing a number. Both vendors quote annual-billing prices first: Zapier's month-to-month rate runs about 33% higher, Make's annual discount is 15% or more. Nothing below comes from a reseller page, a review site, or memory.

Buy Make if the workflow runs at volume

Make is an automation tool, meaning it moves work between your apps without a person copying and pasting. It bills with credits. A credit is one small action, like reading a lead, adding a spreadsheet row, or updating your CRM, the software that stores customers and sends follow-ups.

Make simplified its pricing in 2026 to three rows: Free, the Make Plan, and Enterprise. The Free plan includes 1,000 credits a month, 2 active scenarios, and a 15-minute minimum polling interval. The Make Plan starts at $9 per month for 5,000 credits and scales through a slider (10,000, 20,000, 40,000, up past 8 million credits) with unlimited active scenarios and 1-minute scheduling on every stop. The slider does not print a price per stop on the public page; you set your volume and read the quote. Extra credits come in bundles of 1,000 or 10,000 at a fixed rate set by your subscription. The old Core, Pro, and Teams names are gone from the table.

If a five-step workflow runs 100 times a day, it needs about 15,000 monthly units. In Make, that is a credit-volume problem you can price directly on the slider. In Zapier, it pushes past the normal small-team plan shape fast.

Use Make when you need loops, data cleanup, or a webhook. A webhook is a web address that catches data another system sends, so your workflow fires only when real work arrives.

Who should skip Make: teams where the automation builder is a marketer with no patience for a visual canvas, and businesses with one or two low-volume workflows. Make's advantage is unit cost at volume; with no volume, you are paying in learning time for savings that never arrive.

Buy Zapier if setup speed matters more

Zapier is the easier first tool. It has a wider app library, with 9,000-plus app connections listed on its pricing page. Its editor is also less intimidating for a manager who has never opened an automation builder.

Zapier's Free plan includes 100 tasks a month. Professional starts at $19.99 per month billed annually for 750 tasks; paying month-to-month runs about 33% higher, near $29.99. Team starts at $69 per month for 2,000 tasks and up to 25 users. A task is one completed unit of work in a Zap, which is Zapier's word for an automation, and task tiers scale from 100 up to 2 million a month.

Standard action steps cost 1 task, counted only when the action completes successfully. Zapier lists helper steps such as Formatter, Filter, Paths, Delay, Looping, Sub-Zap, Digest, Storage, Tables, and Forms as costing 0 tasks. Zapier MCP, which lets an AI assistant run Zapier actions, costs 2 tasks per tool call.

Use Zapier when the workflow is simple, the app connection is obscure, or a teammate needs to build it without training. For the wider landscape, keep the AI automation tools roundup open.

Who should skip Zapier: anyone whose automations loop through lists or run past roughly 2,000 tasks a month with cost as the deciding factor. The per-task meter never sleeps, and list-processing is exactly the shape that multiplies it.

Side-by-side pricing

ItemMakeZapier
Free allowance1,000 credits/month, 2 scenarios100 tasks/month
First paid planMake Plan, $9/month for 5,000 creditsProfessional, $19.99/month for 750 tasks
How it scalesCredit slider on one plan: 10k, 20k, 40k, up past 8MTask tiers per plan, up to 2M tasks/month
Team featuresSame plan, unlimited scenariosTeam plan, $69/month, 2,000 tasks, 25 users
Billing unitCredit: one module actionTask: one successful action step
Free logic stepsRouter and error handlers freeFilter, Formatter, Paths, Delay, Looping and more free
App coverage3,000-plus standard apps9,000-plus app connections
Fastest trigger check1-minute scheduling on the paid plan (15 min on Free)Polling on a timer, faster on paid tiers, instant triggers on many apps
Annual discount15% or more33%

The rule: if the workflow is one or two steps and low volume, pick the tool your team will maintain. If it is four or more steps and runs all day, price Make first. The Make pricing breakdown goes deeper on credits, and the Zapier pricing breakdown shows how task count climbs.

Which one wins, by workflow shape

Workflow shapeWinnerWhy
Two-step ping (form to notification)ZapierFastest to build; volume too low for unit cost to matter
Four-plus steps, runs all dayMakeCredits price multi-step volume lower than tasks
Loop over a listMakeBoth meter each looped action; Make's units cost less at volume
Obscure app in the chainZapier9,000-plus connections against Make's 3,000-plus
Webhook-driven buildMakeWebhooks are first-class on the paid plan; the flow fires when data arrives
Non-technical builderZapierThe editor stays legible to whoever inherits it

The table is a tiebreaker, not a verdict. A workflow that hits two rows pointing different ways gets decided by the unit math below, priced at your volume.

Check app coverage before the math

The unit math is worthless if one tool cannot reach an app in the chain. Before pricing anything, write down every system the workflow touches, including the boring ones: the form, the sheet, the CRM, the chat tool, the ad platform. Then search both libraries for each. Zapier's pricing page claims 9,000-plus app connections and Make lists 3,000-plus, and the gap is not in the household names, which both cover, but in the long tail: the regional booking tool, the niche membership plugin, the industry CRM nobody outside your industry has heard of.

Two follow-up checks decide the edge cases. First, connector existence is not connector depth: confirm the specific trigger and action you need are inside the connector, not just the logo on the directory page. Second, when the connector is missing, both tools can usually still reach an app through a webhook or a plain HTTP request, but that turns a checkbox setup into a small build. Price those hours honestly before letting a missing logo force you onto the more expensive meter.

The two free tiers, honestly

Both vendors hand you a free tier, and they are built for different jobs. Zapier's Free plan is 100 tasks a month and two-step Zaps only, a trigger and one action. That is a demo of the editor, not a trial of your workflow; a real pipeline cannot even be assembled inside it. Make's Free plan is 1,000 credits with the full canvas, any number of steps and loops included, but only 2 active scenarios and a 15-minute polling floor.

The practical split: prove the workflow on Make Free, where the whole shape fits, and prove the odd connector on Zapier Free, where two steps are enough to confirm an app link works. Neither free tier should answer a live customer. A lead that waits a quarter of an hour for its follow-up text was not really followed up.

Three marketing builds, priced

The unit math only lands when it is your workflow. Three shapes most marketing teams run:

Build 1: lead capture, 3 steps, 22 leads a day. Form fires, CRM record created, Slack ping sent. That is 3 × 22 × 30, about 2,000 units a month. Zapier: the Team plan's whole 2,000-task allowance at $69, or Professional at a task tier above the 750 entry stop. Make: 2,000 credits, inside the $9 entry tier with room to triple. At this shape the list-price gap is roughly $60 a month for identical work.

Build 2: nurture pipeline, 5 steps, 100 runs a day. New subscriber in, enrichment lookup, tag applied, welcome sequence started, row logged. That is 15,000 units a month. Zapier: deep into the task slider, well past both published entry tiers. Make: the 20,000-credit stop on the plan slider, quoted on the page when you drag to it. The absolute prices move with the vendors, but the shape of the gap does not: five metered steps on one side, five metered steps on the other, at very different per-unit rates.

Build 3: monthly list clean, 1,000 contacts, 2 actions each. An iterator (a loop step) walks the list and fires two actions per contact. Make: at least 2,000 credits in a single run, plus the loop overhead, still inside the entry tier if the rest of the month is quiet. Zapier: the same loop is 2,000 tasks, the entire Team allowance, burned in one afternoon. Loops are the sharpest fork in this comparison: run them monthly on Make, or redesign them out of Zapier.

What you'll build

Build a plain billing estimate before you touch either editor. Use your real lead count. If your form gets 40 leads a day and the automation has five steps, that is the number to price.

Steps

  1. Write down the job in one sentence.
  2. Count the action steps. A trigger is the starting event. Everything after it that changes, sends, writes, searches, or creates data is an action.
  3. Multiply action steps × daily runs × 30.
  4. Price that number against Make credits and Zapier tasks.
  5. If the number is under 750 and simple, use Zapier unless Make has a better app connection.
  6. If the number is above 2,000 or has loops, build the first version in Make.
  7. If it touches customer records, connect the result to your CRM. The full version is in the lead-to-CRM Make tutorial.

The part that breaks

Zapier hides cost in growth. A three-step Zap running 100 times a day is 9,000 monthly tasks before you add a fourth step. Nobody notices while each individual Zap looks small; the account total is what crosses the tier line.

Make breaks in the opposite direction. It gives you more control, but loops can burn credits quickly. An iterator repeats a step for each item in a list. Process 1,000 contacts and run two actions on each, and you just used at least 2,000 credits.

There is also a soft cost neither pricing page shows: who maintains the thing. A Make scenario built by a contractor who leaves is a black box with a monthly bill. A Zapier Zap is usually legible to whoever inherits it. If your team turns over, that difference is worth real money.

Neither tool is wrong. The mistake is choosing one before doing the unit math.

The migration playbook

When the math says move from Zapier to Make, the move itself is a project with a known shape. Budget an afternoon per workflow and run it in this order:

  1. Migrate the biggest bill first. Rank Zaps by monthly tasks and start at the top: moving a 200-task Zap is practice, moving a 6,000-task pipeline is payback.
  2. Rebuild in Make's free tier before touching a card. 1,000 credits proves any workflow's logic on test data.
  3. Run both versions in parallel for a week on live data, with the new one writing somewhere safe. Watch for the silent differences: field formats, time zones, duplicate handling.
  4. Cut over on a quiet day. Pause the Zapier version rather than deleting it, and keep it parked for a month as the rollback.
  5. Downgrade the Zapier plan only after the last big workflow moves. The overlap month where both tools bill is the migration's real cost, and it is smaller than a year on the wrong meter.

Ending with a Make Plan for the volume work and a small Zapier tier for whatever refuses to move, the odd connector or the two-step conveniences, is a normal outcome. Purity is not the goal; the unit price is.

Copy this

Use this before you pay for either platform:

workflow:
trigger:
action steps:
daily runs:
monthly units = action steps × daily runs × 30

example:
5 action steps × 40 daily runs × 30 = 6,000 monthly units

decision:
under 750 and simple = Zapier is fine
over 2,000 or loop-heavy = price Make first
customer follow-up = connect the result to your CRM

Upgrade path

After the first workflow runs for a week, check usage. In Make, open the scenario and review credit use. In Zapier, open Billing and usage and review task use by Zap.

If the honest answer is that neither fits, the wider field is priced in the Zapier alternatives comparison, including the execution-billed and flat-fee options.

Next, wire customer follow-up and fix email authentication. Deliverability means whether emails reach inboxes, and the SPF, DKIM, and DMARC setup is the next guardrail.

Your move

Run the formula on your busiest marketing workflow today. If it lands above 2,000 monthly units, build the Make version before renewing Zapier. If it lands below 750 and the team can maintain it, keep Zapier and move on.

Frequently asked questions

Is Make or Zapier cheaper for marketing automation?

Make is usually cheaper when the same workflow runs often or has many steps. Zapier is often fine for low-volume work because it is faster for non-technical users to set up.

Which is easier for a business owner to use?

Zapier is easier for a first automation because the screens are simpler and the app library is wider. Make takes longer to learn but gives more control once the workflow grows.

When should you move from Zapier to Make?

Move the workflow when it regularly passes 2,000 monthly Zapier tasks, needs loops, or needs several branches. Price the same workflow in credits before you rebuild it.

What does the Make Plan include in 2026?

One paid plan starting at $9 per month for 5,000 credits, with a slider that scales the same plan to 10,000, 20,000 and beyond. It includes unlimited active scenarios and 1-minute scheduling; annual billing saves 15% or more.

Do Zapier helper steps like Filters and Formatter cost tasks?

No. Zapier's pricing page lists Filter, Formatter, Paths, Delay, Looping, Sub-Zap, Digest, Tables, Forms, and Storage as free, and a task only counts when an action step completes successfully.

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